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Ordering Process

PLEASE READ CAREFULLY

1. Add the item(s) you want to your shopping cart.

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2. If you're happy with your chosen item(s) then click on either of the 'Checkout' buttons

3. The next page will appear where you fill out your name and address details. At the bottom of this form is a box ~ Personalisation Request of any other relevant details. This is where you write all the information you would like on your order. State what sort of image you would like and wording etc. You don't have to have an image from the site, just let us know yor ideas and we'll send you a few mock up designs to approve before your order is processed.
This is all included in the price

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4. Next you choose the postage you require. If the First class box is left ticked, then the postage is FREE.
Please make sure if you're ordering from outside the UK you  choose the relevant shipping costs.

To proceed click on the 'Next' button

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5. On the following page, you will be asked to check your order is correct. If it isn't you can click on the 'back' button and amend any details on the previous pages.
VERY IMPORTANT: Please check you have put in the correct email address. It is quite common for customers to mistype the details and then we can't contact you by email with your designs and invoice.

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6. Click on the 'Checkout' button to confirm your order.

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7. Once we've received your order, we will send you some mock up designs and an invoice by email. We will also send you details on how to pay by cheque, BACS, Internet Banking or Credit/Debit card.
As soon as your payment is received and you let us know your design choice, we will process your order which is usually despatched in 7 - 10 days. This may be longer or shorter depending on the volume of orders.

We can perform the odd 'miracle' but for this to happen you have to check your emails regularly otherwise we can't process your 'URGENT' order.

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